E-Mobility Providers: Learning Effects from User's Perspective

The smarter E Podcast Episode 32 | December 31, 2020 | Language: German

E-mobility is booming. In some places, the range of charging options still falls short of expectations. The expansion, density and reliability of the charging infrastructure play a role here, but in the long term it will be more decisive what the charging tariffs look like and how the charging processes are handled by the eMobility Service Provider (eMSP). Where do the various providers stand roughly in terms of user favor? And with which offerings will OEMs, energy suppliers and roaming service providers be able to position themselves successfully in the competition in the future?

We talk about this with Dr. Axel Sprenger, CEO and founder of uScale.


2.00: What are the key findings from the eMSP benchmark study?
6.57: Overall, how satisfied are the customers surveyed with the services?
12.17: Is ad hoc pay the best solution?
16.10: Should manufacturers offer charging power directly in the form of flats?

About The smarter E Podcast

The smarter E podcast is all about the current trends and developments in a renewable, decentralized and digital energy industry. Our moderators Tobias Bücklein and Zackes Brustik welcome and interview personalities who shape our industry and drive developments forward. A new episode is published every Thursday.

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About Dr. Axel Sprenger and USCALE

Dr. Axel Sprenger, CEO and founder of Uscale

UScale is a consulting firm specializing in the product-market fit of innovative products and services. Its thematic focus is the New Mobility. UScale develops customer KPI systems and strategies for the successful development and marketing of innovative products and services. Customers are car manufacturers, energy providers, service providers, innovation hubs of large and medium-sized companies, start-ups and investors.

Dr. Axel Sprenger is CEO and founder of USCALE and takes care of making the customer perspective on the entire touchpoints of e-mobility measurable and tangible.

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