Exhibitor Service Manual

The Service Manual by Messe München compiles all information and order forms necessary to manage your on-site booth. You'll find the most important information online. From now on, you can fill in almost all service formulas online without printing them.

Please note: If it does not work directly with your browser, save the file on your computer. Furthermore, a local e-mail client must be installed on the computer with which the data is sent.

General Information

Order Forms for Exhibitor Services 2023

Please note that this mandatory form for invoicing services provided by Messe München GmbH must be completed:

Important Notes regarding the Order Forms

Invoice Recipient

General Plans

General Plan Service Facilities

Description of Halls and Outdoor Exhibition Area

General Terms, Technical Guidelines

Please note that orders may only be placed by the main exhibitor or by persons authorized to do so on their behalf (see form 1.1). Orders placed by co-exhibitors will not be accepted or processed.

General Terms of Contract

Technical Guidelines

Important Notes

1.1 Contractor Authorization

Instructions Booth Design

Both, the general and special terms of business of The smarter E Europe and the technical guidelines of the Munich Trade Fair Center, are valid for booth construction.

Partition walls to neighouring booths and carpets / flooring are compulsory.

Booth constructions over and above 3 m hight require special permission. At the boundary towards booth neighbours, a structural height of 6 m (upper edge) may not be exceeded. Within the booth area, 2 m from the bounday towards booth neighbours, a structural height of 7,50 m (upper edge) is accepted, but not possible at every booth location.

On sides facing an aisle, at least 30% of the booth front must have an open design, and after a maximum of 6 meters there must be a passage at least 2 meters wide. For walls more than 6 m wide, the written consent of the booth neighbor has to be obtained.

All back walls facing neighbour booths must be clean and neutral. Structural elements and fittings and equipment must be arranged within the limits of the booth in such a manner that neighouring exhibitors are not thereby impaired.

Two-story booths require the prior consent in every case.

Please submit your construction plan for approval by mail:

tas2@messe-muenchen.de

or by post (two-story booths have to be sent in every case printed by post):

TAS 2
Messegelände
81823 München
Germany
Phone: +49 89 94921135

The deadline for the stand construction approval and the most of the technical orders is as a role 6 weeks prior the start of official set-up. After this deadline orders of all services are still possible, though a surcharge will be raised for most of the orders.

Details on booth design can be found in the General Terms and Conditions of Participation.

Set-up times

  • Start of set-up period: Friday, June 9, 2023, 7:00am
  • End of set-up period: Tuesday, June 13, 2023, 6:00pm

With the exception of the final set-up day, the exhibition halls are open from 7:00am–10:00pm during the set-up time. Booths which have not begun to be set up by 3:00pm on June 13, 2023 shall be set-up and decorated at the exhibitor’s expense, provided they are not used for other purposes. The exhibitor may not make any claims for compensation and shall still be required to meet all payment obligations arising from the booth rental agreement.

Additional set-up days

Requests for additional set-up days must be checked individually, are not possible in all halls and in any case are subject to a charge.

Dismantling times

  • Start of dismantling period: Friday, June 16, 2023, 6:00pm
  • End of dismantling period: Monday, June 19, 2023, 6:00pm

The exhibition halls will be open from 7:00am–10:00pm during the dismantling period, except on the first and last day of dismantling. Booths and booth space must be returned in an orderly condition. The exhibitor shall be liable for any damage to booth equipment, the walls, floors and grounds.

Early Booth Setup

Available on Request: tas2@messe-muenchen.de

Notice Truck Driving Ban on Sundays and Legal Holidays

Notice Truck Driving Ban

Booth Construction

For inquiries about stand construction and additional services (furniture, plants, graphics, multimedia, flooring, ...) please feel free to contact MEPLAN GmbH:

Phone: +49 89 540 267 980
Email: info@meplan.de

2.12 Wood Particions

2.13 System Particions

For a booth construction quote, you can contact MEPLAN directly or use the booth construction configurator.

Technics

The service formulas can be filled in online without printing them. Please use the button „Order with obligation to pay“ at the end of each form to send it.

Deadlines

The deadline for most of the technical orders is as a role 6 weeks prior the start of official set-up. After this deadline orders of all services are still possible, though a surcharge will be raised for most of the orders.

Please note that orders may be made by the main exhibitor or authorized persons (form no. 1.1) exclusively. Orders of co-exhibitors will not be accepted and processed.

Technical Data Sheets

Important Information

Notice Electrical Installation Work

Notice Installation Sprinkler-compatible Materials

Notice Suspensions Units Attached to Hall Ceilings

Two-Story Booth Construction

Notice Fire Protection Measures at Trade Fairs

Notice Use of Glass

Notice Container Structures

Information about Booth Construction

1.1 Contractor Authorization

1.2 Application for Preventive Fire Protection Measures

1.3 Application for Special Stand Designs

1.5 Registration of Laser and X-Ray Equipment

Electrical Installations

3.2 Main Electrical Connection

3.3 Additional Electrical Installations

Suspension Units + Rigging

4.1 Suspension Units

4.3 Lighting and Truss Systems

Sanitary Installation + Sprinklers + Compressed Air

5.1 Water and Sanitary Connections

5.3 Sprinkler Installation Halls

5.4 Compressed Air

5.6 Vapour and Flue Gas Extractors Halls

5.8 Grease-Trap

Telecommunications and Technical Equipment

6.0 General Terms of Business Communication Services

6.1 Telephone Fax Broadband Connection

6.2.1 Internet Access Halls

6.2.3 Additional Services Internet Access

6.5 Ground_Plan_Information_Telecommunications_Services

6.7 Registration-Exhibitor-Owned-WiFi-Router

15.2a Technical Equipment for Conference and Meeting Rooms

Logistics and Security

Deadlines

The deadline for orderering is as a role 6 weeks prior the start of official set-up. After this deadline orders of all services are still possible, though a surcharge will be raised for some of them.

Traffic Guide

The Traffic Guide informs you about the vehicle admission times during set-up, time of exhibition and dismantling. As an exhibitor in hall B0, please use the Traffic Guide especially for hall B0.

Traffic Guide Halls A1-A6, B1-B6, C1-C4, Outdoor Area

Traffic Guide Hall B0

Parking Permits

Please note that parking permits may only be ordered by main exhibitors. Orders placed by co-exhibitors will not be processed.

8.2 Parking Permits

Rental Spaces Loading Yard

Available on Request: tas2@messe-muenchen.de

Forwarding Service

10.1 Mobile Cranes and Lifting Vehicles Storage of Goods

10.2 Working Platforms

The official forwarding agents of Messe München GmbH:

Schenker Deutschland AG
Messegelände, Tor 21
81829 München
Ph. +49 89 94924300
Fax +49 89 94924339
www.dbschenker.com
fairs.muenchen@dbschenker.com

Kühne-Nagel (AG Co.KG)
Messegelände, Tor 21
81829 München
Ph. +49 89 94924400
Fax +49 89 94924409
www.kuehne-nagel.com
exposervice.muenchen@kuehne-nagel.com

Notice Truck Driving Ban on Sundays and Legal Holidays

Notice Truck Driving Ban

Security

9.1 Stand Security Service

Transport and Exhibitor Insurance

17.1 Exhibitor's Liability Insurance

17.2 Transport and Exhibition Goods Insurance

Deliveries to the Booth

All deliveries (paletts or single packages) for exhibitors must be addressed to:

Exhibitor name, hall, booth number
The smarter E Europe
Messegelände
81823 München
Germany

Please consider: Deliveries that exhibitors cannot accept themselves can be stored with a forwarding agency for a fee.

Facilities + Services

Käfer Restaurant C1 | C2

Order binding meal vouchers from Käfer Service GmbH for your employees on site for a predefined period of time. Orders are possible until 31.05.2023.

Exhibitor Catering

Catering + Tableware

Notice Serving of Food and Beverages

14.1 Catering Services Able

14.2 Catering Services Dallmayr

14.3 Catering Services Käfer

14.5 Catering Services Stürzer

14.6 Catering Services WL Coffee&Stuff

14.7 Rental of Tableware - Fair Rent

14.8 Other Providers of Catering Services

Photography and filming permission

In general photography and filming are forbidden at The smarter E Europe.

Photography Permission

GEMA Permit for music on an exhibition stand

For all types of musical and audio-visual reproduction, permission is required from the German Performing Rights Society (GEMA) in accordance with the provisions of the Copyright Act.

Please contact:

GEMA
KundenCenter
11506 Berlin
Germany

kontakt@gema.de

www.gema.de

Any non-approved musical reproductions may be subject to claims for damages being asserted by GEMA (Section 97 of Copyright Act).

Exhibitor Insurance

17.1 Exhibitor's Liability Insurance

Hotel + Event Service

Our Service Partner is happy to help you to find a suitable hotel room for your employees. Here you can find the order forms for hotel room booking.

18.2 Hotel Request Perfect-Meeting

Evening Events

18.3 Evening Events on the Exhibition Stand

Furnishing, Plants, Multimedia, Carpets

You have the possibility to place your furniture orders online by the following link or by the service form on this page.

Order your desired furniture online (Furnishing, Plants, Multimedia, Carpets,...)

Employment Service

You are welcome to contact the Service partners of Messe München for booth services (Hosts & Hostess).

16.4 Translating, Interpreting, Conference Consulting

Cleaning and Waste Disposal

7.1 Stand Cleaning Services

7.2b Waste Disposal Fee

Outdoor Area

Deadlines

The deadline for most of the technical orders is as a role 6 weeks prior the start of official set-up. After this deadline orders of all services are still possible, though a surcharge will be raised for most of the orders.

Please note that orders may be made by the main exhibitor or authorized persons (form no. 1.1) exclusively. Orders of co-exhibitors will not be accepted and processed.

Technical Data Sheets

Important Information

Notice Container Structures

Notice Serving of Food and Beverages

Electrical Installations

3.1 Main Electrical Connection Outdoor

3.3 Additional Electrical Installations

Telecommunications

6.2.2 Internet Access Outdoor

Booth Construction

For inquiries about booth construction in the outdoor area, please feel free to contact Fairfellows GmbH. The website gives you a first impression of a possible booth design in the outdoor area.

Lisa Brade
Tel: +49 89 998 298 458
Fax: +49 89 998 298 459

E-Mail: brade@fairfellows.de

www.fairfellows.de

You are using an outdated browser

The website cannot be viewed in this browser. Please open the website in an up-to-date browser such as Edge, Chrome, Firefox, or Safari.